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I think and hope it was useful; we came home with illustrated handouts (originally from the American Friends Service Committee*) suggesting ways to defuse a tense situation by interacting with the target. The presenter also said that just by attending a session like this, we became more likely to do something rather than stand there and go home later and think "I should have."
Also: we who are organizing or attending sessions like this tend to assume that it's the other side who will be hassling someone, but for these purposes a target's actual beliefs and characteristics don't matter—Sikhs are targeted by thugs who think they're Muslim, and men of just about any [nominal] political belief hassle women. Yes, I would probably be more likely to stand up for a hijabi than for someone whose attackers thought she was a Trump supporter, but they both deserve to go about their days unmolested.
*which I first read about as an organization in the context of draft resistance during the Vietnam War, and was surprised the first few times I noticed it as a current-day organization with a building on Mass Ave.
(This entry is brief because we got home late and basically fed the cats and went to bed, and I wanted to post something while I remembered.)
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