I'm still waiting for the letter explaining their decision, which was promised on June 7th.
So, I used the contact form on Congresswoman Ayanna Pressley's official website yesterday to ask for help with Social Security, saying that what I need right now is to get that letter, because I'm looking at a deadline for appealing. I got an answer in about an hour, from a staffer who said they would work on this for me, and will get in touch when they have more information. The email went into just enough detail that they clearly read my message and know what I needed, it's not a generic "thank you for contacting us about social security."
I've used Pressley's website (and my previous representatives) several times, to send messages asking them to support or oppose some legislation, or thank them for something they've done or said. This is the first time I've asked for help with a federal agency, but I knew it was there.
So, I used the contact form on Congresswoman Ayanna Pressley's official website yesterday to ask for help with Social Security, saying that what I need right now is to get that letter, because I'm looking at a deadline for appealing. I got an answer in about an hour, from a staffer who said they would work on this for me, and will get in touch when they have more information. The email went into just enough detail that they clearly read my message and know what I needed, it's not a generic "thank you for contacting us about social security."
I've used Pressley's website (and my previous representatives) several times, to send messages asking them to support or oppose some legislation, or thank them for something they've done or said. This is the first time I've asked for help with a federal agency, but I knew it was there.