I'm trying to do some research. A couple of days ago, it looked as though this would be simplicity itself--an online archive available for a reasonable monthly fee, with the first month at a loss-leader $1. The price was advertised on the front page of the Website, which also has a "login" option. As a bonus, they offered Web hosting services.
I tried to subscribe. I couldn't find a button or field to do so, and the only thing the FAQ had to say on the subject was that it was credit card only.
I emailed tech support, which told me "oh, that's now being handled by this-other-company, here's how to contact them, and you can no longer change your credit card information on our site." Fine, but that's not what I wanted to know, so I emailed back, asking more explicitly "then how do I access this archive?"
The answer is: you can't. They've discontinued it, but not bothered to take the time to revise the Web page for said service. Shutting down a for-pay archive service, well, it's their business. Continuing to advertise said service after it's been shut down (effective 1 January 2006, not three days ago) is annoyingly stupid.
Fortunately, the NY Public Library also has the material I want, mostly on microfilm. Or so their Web page says. I'll find out in a bit: I set this morning's schedule on the assumption that I could eat breakfast and then dive in research, rather than eat breakfast, take the subway to midtown, and dive in; hence, I still need to eat and get dressed before heading out.
I tried to subscribe. I couldn't find a button or field to do so, and the only thing the FAQ had to say on the subject was that it was credit card only.
I emailed tech support, which told me "oh, that's now being handled by this-other-company, here's how to contact them, and you can no longer change your credit card information on our site." Fine, but that's not what I wanted to know, so I emailed back, asking more explicitly "then how do I access this archive?"
The answer is: you can't. They've discontinued it, but not bothered to take the time to revise the Web page for said service. Shutting down a for-pay archive service, well, it's their business. Continuing to advertise said service after it's been shut down (effective 1 January 2006, not three days ago) is annoyingly stupid.
Fortunately, the NY Public Library also has the material I want, mostly on microfilm. Or so their Web page says. I'll find out in a bit: I set this morning's schedule on the assumption that I could eat breakfast and then dive in research, rather than eat breakfast, take the subway to midtown, and dive in; hence, I still need to eat and get dressed before heading out.