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I'm trying to do some research. A couple of days ago, it looked as though this would be simplicity itself--an online archive available for a reasonable monthly fee, with the first month at a loss-leader $1. The price was advertised on the front page of the Website, which also has a "login" option. As a bonus, they offered Web hosting services.
I tried to subscribe. I couldn't find a button or field to do so, and the only thing the FAQ had to say on the subject was that it was credit card only.
I emailed tech support, which told me "oh, that's now being handled by this-other-company, here's how to contact them, and you can no longer change your credit card information on our site." Fine, but that's not what I wanted to know, so I emailed back, asking more explicitly "then how do I access this archive?"
The answer is: you can't. They've discontinued it, but not bothered to take the time to revise the Web page for said service. Shutting down a for-pay archive service, well, it's their business. Continuing to advertise said service after it's been shut down (effective 1 January 2006, not three days ago) is annoyingly stupid.
Fortunately, the NY Public Library also has the material I want, mostly on microfilm. Or so their Web page says. I'll find out in a bit: I set this morning's schedule on the assumption that I could eat breakfast and then dive in research, rather than eat breakfast, take the subway to midtown, and dive in; hence, I still need to eat and get dressed before heading out.
I tried to subscribe. I couldn't find a button or field to do so, and the only thing the FAQ had to say on the subject was that it was credit card only.
I emailed tech support, which told me "oh, that's now being handled by this-other-company, here's how to contact them, and you can no longer change your credit card information on our site." Fine, but that's not what I wanted to know, so I emailed back, asking more explicitly "then how do I access this archive?"
The answer is: you can't. They've discontinued it, but not bothered to take the time to revise the Web page for said service. Shutting down a for-pay archive service, well, it's their business. Continuing to advertise said service after it's been shut down (effective 1 January 2006, not three days ago) is annoyingly stupid.
Fortunately, the NY Public Library also has the material I want, mostly on microfilm. Or so their Web page says. I'll find out in a bit: I set this morning's schedule on the assumption that I could eat breakfast and then dive in research, rather than eat breakfast, take the subway to midtown, and dive in; hence, I still need to eat and get dressed before heading out.
From:
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I work for a company that (among other things) creates aggregated databases from magazine and journal archives.
If it's something microfilmed, maybe it's something we'd have digitized?
Email me if you don't want to post it publically, and I can see if we have it.
From:
no subject