I have a subfolder for bookmarks related to LJ support (within my "journals" bookmark folder). There are 32 bookmarks there. A few of them are useful even if I never do support again (which I probably won't), including the FAQ, [livejournal.com profile] marnanel's page for tracking who has added me to their friends list, the offsite LJ status page, and "edit custom friends groups." Some of them would be relevant if I were doing support, or intending to. At least one is a duplicate of a bookmark I also have elsewhere. And some are basically dead, no-longer-functioning pages related to support.

I'm hesitant to delete even the defunct ones, let alone the rest. Well, it took me long enough to leave my support-related communities, and it does me and my computer no harm to have these around.
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I have a subfolder for bookmarks related to LJ support (within my "journals" bookmark folder). There are 32 bookmarks there. A few of them are useful even if I never do support again (which I probably won't), including the FAQ, [livejournal.com profile] marnanel's page for tracking who has added me to their friends list, the offsite LJ status page, and "edit custom friends groups." Some of them would be relevant if I were doing support, or intending to. At least one is a duplicate of a bookmark I also have elsewhere. And some are basically dead, no-longer-functioning pages related to support.

I'm hesitant to delete even the defunct ones, let alone the rest. Well, it took me long enough to leave my support-related communities, and it does me and my computer no harm to have these around.
Tags:
I was poking around on the list of open support questions this morning, and got to someone who wanted to know why she'd been sent a password reminder. No, LJ doesn't do that automatically.

The asker included the IP address given in the email as having made the request. Okay, let's see what this leads to, if anything.

The easiest way to do that is to log in to the Panix shell, and do an nslookup. Quick and easy.

Logging in to the Panix shell gets me the Panix message of the day (of course). At the moment, the motd is a notice that tomorrow's Panix picnic, which I was thinking of going to, has been cancelled (with pointers to more info; it turns out that there's a Panixian funeral at the same time). I probably wouldn't have bothered with panix.motd.social before heading out unless the weather looked iffy, which would have left a very confused Redbird alone behind Cleopatra's Needle.

As is, I learned something useful for myself, and the questioner, I hope, will find out what she needed to know.
Tags:
I was poking around on the list of open support questions this morning, and got to someone who wanted to know why she'd been sent a password reminder. No, LJ doesn't do that automatically.

The asker included the IP address given in the email as having made the request. Okay, let's see what this leads to, if anything.

The easiest way to do that is to log in to the Panix shell, and do an nslookup. Quick and easy.

Logging in to the Panix shell gets me the Panix message of the day (of course). At the moment, the motd is a notice that tomorrow's Panix picnic, which I was thinking of going to, has been cancelled (with pointers to more info; it turns out that there's a Panixian funeral at the same time). I probably wouldn't have bothered with panix.motd.social before heading out unless the weather looked iffy, which would have left a very confused Redbird alone behind Cleopatra's Needle.

As is, I learned something useful for myself, and the questioner, I hope, will find out what she needed to know.
Tags:
I've been working my way back through the support requests, answering those open requests I know answers to. Some of it's very easy--the newest ones, mostly. I'm pleased to have answered someone who wanted to be reminded how to change the color of a single word--I explained the HTML, and added a link to a color chart.

This is the sort of mood that gets Wikipedia pages proofread, but I couldn't get to that site when I tried.
Tags:
I've been working my way back through the support requests, answering those open requests I know answers to. Some of it's very easy--the newest ones, mostly. I'm pleased to have answered someone who wanted to be reminded how to change the color of a single word--I explained the HTML, and added a link to a color chart.

This is the sort of mood that gets Wikipedia pages proofread, but I couldn't get to that site when I tried.
Tags:
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