redbird: closeup of me drinking tea, in a friend's kitchen (Default)
([personal profile] redbird Dec. 12th, 2006 01:56 pm)
On my way home yesterday, I ran into the UPS delivery woman, who was bringing the last of many packages for our building for today.

She asked me, and the other neighbor she saw, whether we lived in 1-N. Neither of us do. Then she told me that, because there was so much stuff, they were making one attempt and then returning packages if they weren't deliverable/accepted.

One attempt. At a time of year when people are less likely than usual to be home waiting for packages, because they're less likely to know they've been sent something, let alone when it will arrive.

I'm fairly sure this is a violation of their contract with the senders, but even if you can get a refund, it won't be much comfort.

I'm going to use FedEx or the US Post Office, at least for a while.

No, I don't know whether this is everywhere, selected regions (all of Manhattan? Anywhere with apartment buildings?), or just my building. If I were you, I'd hesitate to take the risk. Even if you're having something delivered to a business, they might show up after hours (this happened a bit after six yesterday), or while everyone is in an offsite meeting or a holiday party.

From: [identity profile] adrian-turtle.livejournal.com


I've had so many problems with UPS that I've tried to avoid them since 1992. There are times and places that it's *possible* to compel them to deliver something to a desired address...but then you have to consider whether you want them to have your money, and whether you can trust them. That weighs against the fact that some online merchants will not sell stuff any other way, so it's a choice between UPS delivery and doing without.
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