(no subject)

[redbird]

I am getting thoroughly tired of PayPal telling me I have to change my password. Or, rather, forcing me to go through a password-retrieval-and-change rigamarole without telling me what it's doing.

This is the third time in less than two months.

I am going to try calling and talking to a human being later. elisem, I'm sending you a check for those earrings.

Comments

[redbird]

It's good to know you can talk to a customer rep--attempts to email them about this (last time it happened) dropped me into a system that insisted on being told what I was emailing about, and then feeding me to the FAQ, with no option for "no, I want to send you email."

[elusis.livejournal.com]

I phoned because I went through the online reset process, waited 30 mintes for the reset mail to arrive, and still didn't have it. Then i tried the automated phone call process, and found that the phone number they have listed hasn't been valid in 2 years. At this point I was over it so I called. They've made phone support much more accessible since eBay bought them.