Salwar kameez: draft letter

[redbird]

This is a first draft of what I want to send to the salwar kameez vendor. What's missing is a statement of what I want: refund? Replacement? I'm not sure, which is why that's not in there yet. Other than that, have I left anything significant out, based on my posting earlier?

Unfortunately, the salwar kameez you sent does not match the measurements I gave you, with the result that it does not fit me.

The salwar trousers are too short: they do not come up to my natural waist, and the inseam is too short. Also, no drawstring was included, so the trousers will not stay up.

The kameez, on the other hand, is too small. Specifically, the sleeves are tight enough around my biceps to be unpleasantly constricting, and the bodice is also too tight. The combination of these problems means that not only is the garment uncomfortable, I was unable to remove it once I put it on. In the end, in order to get out of it, I was forced to use a scissor and cut along the left side of the kameez.

Comments

[redbird]

Not particularly controversial. Had this not been a made-to-measure garment, and hence one I had more than usual confidence in the fit of, I would agree with you.

Yes, there's an argument that after the salwar didn't fit, I shouldn't have had faith in the kameez. However, while that's an argument about how things tend to work--if it's broken in one way, it's more likely to be broken in another--I don't think it's one the seller can make in his defense.

There's also the practical issue that the cost of shipping it back to Pakistan might well be greater than or equal to the price of the garment (the shipping charge was more than the eBay bid price, but I know that sellers often add to "postage and handling", so it might not be worth returning anyhow.