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1) I finished the Dificid (antibiotic) Friday morning, but am still having occasional bouts of diarrhea. Down to every day or so, but (based on tracking imodium doses) it was down to about once a day, then it looked like it was down to every other day (Wed., Fri., Sun.), but I had another episode today.
So I called the dentist to reschedule, since I can't count on being able to sit still in the dental chair for long enough, and then called my doctor's office.
Carmen just called me back, and I told her what's going on. She took notes and said she is going to send a message to someone who knows more about C. diff. We were talking at 6 p.m., so Carmen didn't expect an answer today, and said she will call tomorrow if they don't respond, and that she'll call me back tomorrow or Wednesday. In the meantime, I am continuing the probiotics.
2) I got email from CVS Caremark at about 3:00, saying they had my prescription and would "begin processing it shortly. If we run into any issues while filling your prescriptions, we will contact you or your prescriber." Having heard nothing for a couple of hours, I used the chat on their website to ask for status. In reply, the agent told me what the copay would be. I asked how to pay that, but when I tried to follow those instructions, it showed a zero balance. Back to chat, where the agent told me that the way to add a payment method was via "set up automatic payment." I have done this, but that took long enough that it now says I will get the Kesimpta on Wednesday.
Given how healthcare works in the US, I didn't expect it to be that hard to find out how to pay them.
So I called the dentist to reschedule, since I can't count on being able to sit still in the dental chair for long enough, and then called my doctor's office.
Carmen just called me back, and I told her what's going on. She took notes and said she is going to send a message to someone who knows more about C. diff. We were talking at 6 p.m., so Carmen didn't expect an answer today, and said she will call tomorrow if they don't respond, and that she'll call me back tomorrow or Wednesday. In the meantime, I am continuing the probiotics.
2) I got email from CVS Caremark at about 3:00, saying they had my prescription and would "begin processing it shortly. If we run into any issues while filling your prescriptions, we will contact you or your prescriber." Having heard nothing for a couple of hours, I used the chat on their website to ask for status. In reply, the agent told me what the copay would be. I asked how to pay that, but when I tried to follow those instructions, it showed a zero balance. Back to chat, where the agent told me that the way to add a payment method was via "set up automatic payment." I have done this, but that took long enough that it now says I will get the Kesimpta on Wednesday.
Given how healthcare works in the US, I didn't expect it to be that hard to find out how to pay them.