redbird: closeup of me drinking tea, in a friend's kitchen (Default)
( Jan. 18th, 2025 02:13 pm)
This is via MyChart, with the usual "has not been reviewed by care team" note:

Negative for Campylobacter Species antigen.

This result is listed as "normal," but I don't think it was high on the list of possibilities.

Second result just showed up,

Negative for Shiga toxins, EIA w/RFL to E. Coli O157 culture.

Also listed as normal. That top line means "with reflex to," meaning run an E. coli test using the same sample if the first was inconclusive. Thanks for the correction/explanation, [personal profile] gatheringrivers
This isn't a problem right now, but it could have been:

I have a credit card that expires 1/25, meaning in less than two weeks.

I haven't received a replacement, so I tried calling to ask if they had mailed me a new card, and if so, when. The 800 number on my current card led to a system that told me the office is closed, gave me business hours, which are something like 8-8 Monday-Friday, and asked me to leave a detailed message.

I then googled for "5star bank visa," and found a website. There's a chat option there, which does respond on Saturdays. I'm pretty sure I was interacting with a robot, but it grabbed the right keyword from my question, and told me new cards are mailed around the 16th of the month they expire in.

I asked about lost cards and fraud, and the robot gave me a different contact phone number, which I haven't tried; if something was mailed around the 16th, I wouldn't expect it to arrive by the 18th.

So, I will not (yet) worry about the card possibly being stolen--but I am NOT happy about the fact that if I did want to report fraud or a stolen card, I would have had to google for the bank name, open a chat window, and ask the robot for a phone number that might be answered on weekends. I am--I think we all are--very used to being able to reach my credit card companies 24/7, using the number printed on the card, which I could store as a contact on my cell phone.
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