(no subject)

I've spent what felt like most of the day on phone calls about medical-adjacent subjects, much of it related to insurance and billing rather than actually about medical care, and I'm still waiting for calls back from CVS and the nurse at the Beth Israel MS Clinic. This feels like invisible labor, in part because it's mostly about getting past stupid artificial obstacles: having changed health insurance means needing to get my MS drug from a different mail-order pharmacy, and the person at Aetna said that this isn't something that can be handled by transferring the prescription from the current pharmacy. That's why I have a call in to the MS nurse.

I'm also waiting to hear back from CVS about how to tell them I've changed insurance. Every time I call about anything, they urge me to download their app, but it's not set up for this. Neither is the website. I suspect this has to be done in person, which probably means giving Adrian my new insurance card, so she can pick up my prescriptions.

I sometimes fill prescriptions through Capsule, which is delivery-only, and that app just needed me to upload photos of both sides of my insurance card. CVS also has a phone app, which ought to be able to do the same.

Around and after all of those annoyances, I did a bunch of PT. Not only is it good for me, it felt like I had accomplished something. It's repetitive--I've been doing basically the same PT exercises for years--but it doesn't involve arbitrary hurdles that are designed to make people go away.