That your company's website only works properly in Internet Explorer does not magically make IE into a "universal browser." A universal browser, if there was such a thing, would be available for my computer.

It's awfully convenient for you that that failure to implement the site properly for any browser available for the Mac means I had to prepay for August, though.

Also, "what is your zip code?" is a new low in suggested "security" questions.

This is all from dealing with the company that is handling the COBRA payments for my health insurance. They appear to have lost the check I sent not quite a month ago. Given the general level of competence displayed in that phone call, I am not prepared to blame the post office. (The first problem on reaching them was that their phone system told me to enter an account number that it was not physically possible to enter on the keypad. After failing to figure out that I had made my best attempt at entering two initial letters, it admitted that it could also take my social security number.)
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