Stupidly annoying web design

[redbird]

That your company's website only works properly in Internet Explorer does not magically make IE into a "universal browser." A universal browser, if there was such a thing, would be available for my computer.

It's awfully convenient for you that that failure to implement the site properly for any browser available for the Mac means I had to prepay for August, though.

Also, "what is your zip code?" is a new low in suggested "security" questions.

This is all from dealing with the company that is handling the COBRA payments for my health insurance. They appear to have lost the check I sent not quite a month ago. Given the general level of competence displayed in that phone call, I am not prepared to blame the post office. (The first problem on reaching them was that their phone system told me to enter an account number that it was not physically possible to enter on the keypad. After failing to figure out that I had made my best attempt at entering two initial letters, it admitted that it could also take my social security number.)

Comments

[jesse_the_k]

HULK SMASH.

[onyxlynx]

Seriously.

[onyxlynx]

Once upon a time there was an agency (I don't know if they're still around). This agency said "Sure, you should apply through our website." Right. Which kept doing weird things like disappearing my résumé and sending me back to pages I'd already filled out. They had a comparatively local office, so I showed up one day and explained that their website kept throwing me out. This is when they told me that they were "optimized" for Internet Explorer. Which at that point (I think this was before the HTML course) I had stopped using because Safari was just so much better; I wasn't even certain IE was on that machine.

I kind of opted out of using that agency after a month.

[onyxlynx]

Also, the COBRA people? Seem to be trying to lose you.

[pantryslut.livejournal.com]

COBRA administrators manage to achieve a new low in administrative incompetence, in my secondhand experience. G. had a *repeated* experience where they'd cash his check, forget to mark him as paid, and drop his coverage. Every month like clockwork.

[redbird]

That's worse than what I'm dealing with: online banking means I know they didn't cash the check. (I wouldn't be surprised if they'd shredded it, but the money hasn't been taken out of my account.)

[pameladean]

Oh, COBRA. The company handling ours wrote a completely confusing letter about what benefits we could sign up for, and its "payment coupons" are just a sheet of paper with the same thing printed on it over and over. You get to cut them up yourself. And no return envelopes for anything. On the original paperwork, the accepted means of payment and the address to send it to were sequestered off on some random page rather than being after the exhaustive, semi-literate description of what would happen if you failed to pay on time. I am really seriously unimpressed.

P.