![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
This is what I just put in as feedback on an airline's Web site:
I wouldn't mind so much if the email that included the threat to change what I'm getting hadn't started by saying they were sure I would prefer HTML email, and claimed that it was easier to read. Right. Large blocks of bright colors aren't easier to read. Never mind the people who send me stuff in black on dark gray, because they don't know how to set their preferences, and then act surprised when I ask them to turn HTML off, because they didn't know it was on.
I signed up for text-only email deliberately. It is easier for me to read, and reduces the risk of virus transmission.
I should not have had to log in to tell you not to change that to HTML.
I hope this doesn't mean you are going to change other of my travel-related preferences on the assumption that I was mistaken in selecting them.
I wouldn't mind so much if the email that included the threat to change what I'm getting hadn't started by saying they were sure I would prefer HTML email, and claimed that it was easier to read. Right. Large blocks of bright colors aren't easier to read. Never mind the people who send me stuff in black on dark gray, because they don't know how to set their preferences, and then act surprised when I ask them to turn HTML off, because they didn't know it was on.