This post was prompted by my coworker telling me she had asked if they had a cable to connect her laptop to her home computer for quick file transfer; Ty had told her "there is no such thing"; she came back ten minutes later with a catalog page, and he then said "you don't need it." She went out and bought a cable, but it was symptomatic. These are the people who, when I reported a problem and quoted the error message in which IE had said there was a problem with the FTP server, told me they didn't support IE.
Then there are backups. Or rather, then there aren't backups. When I started there, I was told to put my work on the server rather than my desktop, because the server was backed up nightly. I wound up working on the desktop and copying it over at the end of the day, if the server hadn't crashed at 4 or 4:30 as it was doing regularly for a while. Somewhere in there, I needed something from backup. It then transpired that "every day" meant "once or twice a week." And they couldn't find my file from anywhere in a three-week period. I now have everything on my hard drive, backed up to both the server and a flash drive.
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Then there are backups. Or rather, then there aren't backups. When I started there, I was told to put my work on the server rather than my desktop, because the server was backed up nightly. I wound up working on the desktop and copying it over at the end of the day, if the server hadn't crashed at 4 or 4:30 as it was doing regularly for a while. Somewhere in there, I needed something from backup. It then transpired that "every day" meant "once or twice a week." And they couldn't find my file from anywhere in a three-week period. I now have everything on my hard drive, backed up to both the server and a flash drive.
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