So, after an annoying runaround, I got through to Apple tech support. They advised cleaning the charging cable connector. I did that, nothing seemed to happen, but I left it plugged into my computer. An hour later it's up to 17% battery, and I will be moving the sim card back from
cattitude's old Samsung phone, where I'd put it as a necessary step to talking to Apple tech support.
They literally require you to have a code sent to your phone when you pick "device won't turn on" as the problem. *sigh*
That said, when I got this refurbished iPhone SE I figured I was buying time in the hope that Apple, or someone, would make another small-enough phone, and it looks like the iPhone 12 mini is that phone, so I will be buying one soon.
ETA: and then the charge dropped from 21% to 19% while the phone was sitting here quietly charging.
They literally require you to have a code sent to your phone when you pick "device won't turn on" as the problem. *sigh*
That said, when I got this refurbished iPhone SE I figured I was buying time in the hope that Apple, or someone, would make another small-enough phone, and it looks like the iPhone 12 mini is that phone, so I will be buying one soon.
ETA: and then the charge dropped from 21% to 19% while the phone was sitting here quietly charging.
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(I needed to upgrade my phone to apply for settled status - you have to scan your passport, and the SE does not have the technology.)
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If it is not the battery or the software settings, it could be the connector or the cable. I had the lightning connector wear out on a iPhone. If the cable feels loose and pulls out very easily, it could be the connector. In my case the phone would stop charging, then I would wiggle the cable and the phone would go "beep" and start charging again, until the cable got loose again. I tried replacing the cable and that made a slight difference but it was still bad. At that point I realized my phone was 5 generations old and maybe it was time for a new one.