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I kept my temper yesterday when dealing with obnoxious behavior by our old landlord.
We went back to our old apartment yesterday to pick up a few things that the movers wouldn't take (like a fire extinguisher) and clear out the freezer and refrigerator. Then we were going to have professionals come clean the place thoroughly before we gave back the keys.
When we walked into the old place, there was a large mat on the middle of the living room floor, with sawdust on and around it, and window glass and pieces of wood leaning against the walls.
So I called the management company and told them this was a problem: if the place is dirtier now than when we left, cleaning up after the construction isn't our responsibility. The agent said things like "the windows will be done Wednesday, they're waiting for more parts" and, about the cleaning, "well, do your best" —which completely ignores the contractors cleaning up after themselves. But I stayed calm, and insisted that he call to let me know when they've finished the job, because they're replacing all the building windows, and the job was postponed from May until July while they waited for the right windows.
Having dealt with that, I emailed the cleaning company to say that we needed to postpone having the place cleaned—we had scheduled that for Wednesday. I am annoyed with the management company not just for the mess, but for lack of information: if we hadn't gone back to our old apartment when we did, the cleaners might have been there at the same time as the window crew.
I had scheduled the cleaning for Wednesday because I'm going to be in the neighborhood that afternoon to get my hair cut, rather than needing to make a separate trip to let the cleaners in. As is, I'll stop by Wednesday afternoon to see where things stand, since I have no faith in the managing agent to actually call me when the window installers are done.
We went back to our old apartment yesterday to pick up a few things that the movers wouldn't take (like a fire extinguisher) and clear out the freezer and refrigerator. Then we were going to have professionals come clean the place thoroughly before we gave back the keys.
When we walked into the old place, there was a large mat on the middle of the living room floor, with sawdust on and around it, and window glass and pieces of wood leaning against the walls.
So I called the management company and told them this was a problem: if the place is dirtier now than when we left, cleaning up after the construction isn't our responsibility. The agent said things like "the windows will be done Wednesday, they're waiting for more parts" and, about the cleaning, "well, do your best" —which completely ignores the contractors cleaning up after themselves. But I stayed calm, and insisted that he call to let me know when they've finished the job, because they're replacing all the building windows, and the job was postponed from May until July while they waited for the right windows.
Having dealt with that, I emailed the cleaning company to say that we needed to postpone having the place cleaned—we had scheduled that for Wednesday. I am annoyed with the management company not just for the mess, but for lack of information: if we hadn't gone back to our old apartment when we did, the cleaners might have been there at the same time as the window crew.
I had scheduled the cleaning for Wednesday because I'm going to be in the neighborhood that afternoon to get my hair cut, rather than needing to make a separate trip to let the cleaners in. As is, I'll stop by Wednesday afternoon to see where things stand, since I have no faith in the managing agent to actually call me when the window installers are done.
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