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I just got a call back from a woman named Ginger at Cigna. She told me that the negotiation department has confirmed that Dr. Geller signed an agreement to accept the smaller total, and that they will be "following up to educate him" on this. I owe nothing. Allow one billing cycle for them to get that cleared up, and then call Cigna back if there is further trouble.
I don't think I need to call the doctor's office again right now; if I receive a future bill I will, and explain all this. And possibly, as mentioned last week, tell them that I will be contacting the attorney general's office.
This is no fun. Then again, nothing else about the gall bladder surgery has been either. Why should this be any different?
I don't think I need to call the doctor's office again right now; if I receive a future bill I will, and explain all this. And possibly, as mentioned last week, tell them that I will be contacting the attorney general's office.
This is no fun. Then again, nothing else about the gall bladder surgery has been either. Why should this be any different?
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