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The annoyance is for reasons not directly medical: at yesterday's follow-up they did bloodwork, as well as giving him his fluids and all the pills we hadn't managed to get into him in the previous couple of days, since he has gone from "oh, a treat" to "I'm not going near that, it has medicine in it"). He perked right up after getting his appetite stimulant; not being willing to swallow that one leads to an unfortunate feedback loop. Based on the bloodwork, the vet recommended adding another medication, warning up both that it was expensive and that most pharmacies don't carry it.
( cut for length and lack of excitement )
The vet's office told me yesterday afternoon that I'd call it in, and that I should expect to hear from the pharmacy when it was ready. Not having heard anything by lunchtime today, I called the pharmacy. They'd never heard of Julian. So I called the vet's office. The receptionist asked me to hold on, and then told me that she just had talked to Dr. Todd, who was about to call it in, as soon as she "finished making a couple of notes on the prescription," and promised that she'd call me as soon as she'd done that. I emphasized the urgency of this even though Julian won't need the medication today: it would have been a lot easier for me to pick it up today than for one of us to do it tomorrow, or for![[livejournal.com profile]](https://www.dreamwidth.org/img/external/lj-userinfo.gif)
cattitude to do it while I'm away.
I had hung up before I realized how implausible the explanation was—"a couple more notes" on a prescription that she wrote yesterday morning? Yes, the receptionist saved herself the risk of being yelled at for someone dropping the ball (and now I wonder whether it was her or the doctor), but at significant cost to her/the practice's credibility.
I got off the phone with the vet's office 40 minutes ago as I type. I am going to drink this tea and then call back to check. (My hunch is that a call now might mean medicine available this weekend; a call tomorrow probably means Monday the earliest.)
ETA: I have talked, in order, to Cattitude, who got a phone message from the vet's office, and then to a competent-seeming tech at the vet's, twice. It's not clear whether the original confusion was at the Costco pharmacy (which seems plausible, but the vet is obviously better off if I blame Costco rather than her staff), but it seems to have been sorted out. The medication has now been ordered, and is expected Monday afternoon; it has Cattitude's name on it rather than mine, since he's going to be picking it up while I'm away. The tech said that if Costco doesn't call him Monday afternoon, he should call them to check on whether the medicine has arrived.
( cut for length and lack of excitement )
The vet's office told me yesterday afternoon that I'd call it in, and that I should expect to hear from the pharmacy when it was ready. Not having heard anything by lunchtime today, I called the pharmacy. They'd never heard of Julian. So I called the vet's office. The receptionist asked me to hold on, and then told me that she just had talked to Dr. Todd, who was about to call it in, as soon as she "finished making a couple of notes on the prescription," and promised that she'd call me as soon as she'd done that. I emphasized the urgency of this even though Julian won't need the medication today: it would have been a lot easier for me to pick it up today than for one of us to do it tomorrow, or for
cattitude to do it while I'm away. I had hung up before I realized how implausible the explanation was—"a couple more notes" on a prescription that she wrote yesterday morning? Yes, the receptionist saved herself the risk of being yelled at for someone dropping the ball (and now I wonder whether it was her or the doctor), but at significant cost to her/the practice's credibility.
I got off the phone with the vet's office 40 minutes ago as I type. I am going to drink this tea and then call back to check. (My hunch is that a call now might mean medicine available this weekend; a call tomorrow probably means Monday the earliest.)
ETA: I have talked, in order, to Cattitude, who got a phone message from the vet's office, and then to a competent-seeming tech at the vet's, twice. It's not clear whether the original confusion was at the Costco pharmacy (which seems plausible, but the vet is obviously better off if I blame Costco rather than her staff), but it seems to have been sorted out. The medication has now been ordered, and is expected Monday afternoon; it has Cattitude's name on it rather than mine, since he's going to be picking it up while I'm away. The tech said that if Costco doesn't call him Monday afternoon, he should call them to check on whether the medicine has arrived.