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It still seems to be my job to know everything. My phone rings here at work, and it's a coworker who wants me to remind him the name for "those words like doctor and Ms. that we use in front of names," or one who needs someone else's extension, or the phone number for the fax machine. But when the caller starts with "Ni hao," all I can do is say "I'm sorry, I don't speak Chinese" and hope they understand that. Unofficial reference desk, sure, but I'm not a Chinese-speaking travel agency.
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