I can think of one company that I have anything approaching loyalty to, which is my long distance company. That dates from the point where--not highlighted, just footnoted on the bill--they explained that they hadn't charged anyone for calls on 9/11 and the day after. They did the same thing for Katrina to and from the affected areas, and they're having free calls and texting on Tuesday so everyone can remind their friends to vote. (They also do the thing you mentioned above--contact you to let you know you've been with them for five years, and would you rather have a discount or a new phone, etc.)
Other than that, companies looking for "loyalty" freak me out. There was an ad campaign for a while comparing switching TV providers to being unfaithful to your spouse. Um, no. Ew.
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Date: 2008-11-02 02:17 am (UTC)Other than that, companies looking for "loyalty" freak me out. There was an ad campaign for a while comparing switching TV providers to being unfaithful to your spouse. Um, no. Ew.