The last comment there reminds me of when I went to change my cellphone contract to a different plan. I was happy with my current provider, I liked my phone, I didn't feel like thinking too hard about it, so I went in to their local office and said, "I'd like to switch from a per-month plan to a prepaid plan." And they said, "If you do that, you can't keep your phone or your phone number." So I said I'd think about it.

On my way out of the parking lot, I realized that (a) if I changed to a different provider, I could keep the number, and (b) if I had to get a new phone anyway, that was really the only reason I had for staying with them. So I stopped by one of their competitor's offices, and switched things over with far less hassle than it would have been to stay with the original company.

So, yeah. I found this completely absurd.